FAQ

1. Where is Melvynia Style Studio located?

Our business is located at:

2980 Northwest 84 Terrace,
Miami, FL 33147,
United States.

2. Do you ship internationally?

No.
At this time, Melvynia Style Studio ships only within the United States and does not offer international shipping.

3. How long does order processing take?

Order preparation usually takes 3 to 4 business days before shipment.

4. How long does delivery take?

Once your order has been shipped, delivery typically takes 5 to 6 business days, depending on your location and the shipping carrier.

5. Do you offer free shipping?

Yes.
We offer free shipping on all orders within the United States.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email containing your tracking number and a tracking link.

7. Can I cancel my order after placing it?

Orders can only be canceled before they enter processing or shipment.
Once your order has been processed or shipped, it can no longer be canceled and must follow our return procedure after delivery.

8. What is your return policy?

You may request a return within 7 days after receiving your order.

Returned items must be unused, unworn, unwashed, and in their original packaging.

9. How do exchanges work?

You may request an exchange within 10 days from the delivery date.

Our support team will guide you through the exchange process after you contact us at contact@melvynia.store.

10. When will I receive my refund?

After we receive and inspect your returned item, your refund will be processed within 5 to 10 business days.

The exact time it takes for the funds to appear in your account depends on your payment provider.

11. Who pays for return shipping?

Return shipping costs and responsibilities will be communicated to you by our customer service team during the return request process.

12. How can I contact customer support?

You can reach us by:

We typically respond within 24–48 business hours.